I have an AP122 that has a constant Orange Light. Tried the pin hole reset and its still orange. Hive Manager states it lost contact a few days ago with the device. Tried SSH and nothing happens.

[bdavis24]

I have an AP122 that has a constant Orange Light. Tried the pin hole reset and its still orange. Hive Manager states it lost contact a few days ago with the device. Tried SSH and nothing happens.

[samantha_lynn]

When the SSH window opens do you see any errors? If it's just a blank page, try hitting enter to see if you can get the login username prompt to come up.

This guide reviews how to SSH, for reference:https://thehivecommunity.aerohive.com/s/article/How-to-SSH-in-to-a-device-using-PuTTY

These guides go over some troubleshooting steps to follow for APs that aren't connecting, depending on which HiveManager platform you're using:

HiveManager:https://thehivecommunity.aerohive.com/s/article/CAPWAP-Guide-for-HiveManager-NG

HiveManager Classic:https://thehivecommunity.aerohive.com/s/article/CAPWAP-HiveManager-Classic

This guide will walk you through how to determine which HiveManager you are using, for reference: https://thehivecommunity.aerohive.com/s/article/Which-HiveManager-Platform-am-I-using