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I need to re-login many times into hivemanager during config work. Sometimes 3 times within a 1 minute or . What's happening?

I need to re-login many times into hivemanager during config work. Sometimes 3 times within a 1 minute or . What's happening?

f_andringa
New Contributor

‎06-20-2019 09:54 AM

I need to re-login many times into hivemanager during config work. Sometimes 3 times within a 1 minute or sometimes when i click another part (working in configure and jumping to monitor) this really frustrating and annoying. Does someone experienced the same issue ? We are running on prem hivemanager ng version 12.8.3.2-NGVAFEB19

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samantha_lynn
Esteemed Contributor III

‎06-20-2019 02:14 PM

That is not expected behavior, I would recommend updating to the latest version, which will allow you to adjust the inactivity timer. If updating doesn't resolve the issue, I'd recommend opening a case.

 

This posts discusses setting the inactivity time in HiveManager- https://thehivecommunity.aerohive.com/s/question/0D50c000077vNABCA2/how-can-i-change-the-inactivity-...

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