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I try to add AP but the platform send me this errorA stake record of the device was found in the redirector.

I try to add AP but the platform send me this errorA stake record of the device was found in the redirector.

AnonymousM
Valued Contributor II

‎04-23-2019 09:46 PM

A stake record of the device was found in the redirector.

SN. 02501608190726. SN. 01301607112511

 

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samantha_lynn
Esteemed Contributor III

‎04-24-2019 10:25 AM

I'm not seeing the duplicate records on our side that would normally cause that error. If you're still unable to add the devices (I was able to add and remove them from my lab without issue so I would advise trying again) I would recommend opening a technical support case so they can troubleshoot this further with you.

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