I used admin/default password access the AP-230 but we don't get in. Other APs on the same network, the default password works. If we entered the incorrect password/username multiple times, are we frozen out for a time before we can login?

[cory_burns]

I used admin/default password access the AP-230 but we don't get in. Other APs on the same network, the default password works. If we entered the incorrect password/username multiple times, are we frozen out for a time before we can login?

[samantha_lynn]

Have you tried admin/Aerohive1 ? If neither of these default passwords work, and the password in Global Settings> Device Management doesn't work, and we've reset the AP to where we see the LED flash off and back on again, then you may need to open a technical support case to explore the possibility of an RMA.

[AnonymousM]

I tried but the problem persists

[bruce_stahlin]

Try the default VHM password located in Global Settings.

[AnonymousM]

Hi, I reset the AP but the default admin/aerohive don't work. 