I've picked up some second hand AP141s. When I try to add them to HiveManager I get an error "Error 9: The device appears to be in use by another VHM". Is it possible to get the serial number removed from the previous VHM?

[Cam]

I've picked up some second hand AP141s. When I try to add them to HiveManager I get an error "Error 9: The device appears to be in use by another VHM". Is it possible to get the serial number removed from the previous VHM?

[AnonymousM]

Hi @Cameron McConnochie​. I have reached out to you via email to help you with this error.