I want to transfer my switch from my expired account to the new account that I setup but I cannot logon and remove the devices from the expired account. What is the process that I need to go through for this?

[rkennedy]

I want to transfer my switch from my expired account to the new account that I setup but I cannot logon and remove the devices from the expired account. What is the process that I need to go through for this?

[rkennedy]

I have sent an email with the serial number to community help for you to free them up for me. Thank you for your assistance.

Richard Kennedy

Trinity Anglican School.

[samantha_lynn]

If you can email me the serial numbers you are working with at communityhelp@aerohive.com, I'll either be able to free them up for you, or let you know the next steps we need to take to do so.