05-07-2019 06:14 PM
05-07-2019 09:08 PM
Hi Rene,
Please email the mod at: communityhelp@aerohive.com with the original email address that you had created the 30 day NG trial account with and we will be able to further assist you from there.
Regards,
Kat Lewandowski
HiveCommunity Techical Support Rep.