07-09-2019 10:16 AM
I downloaded it but when I try to do the update Hivemanager says: "The image file is invalid. It might be damaged or was not officially released by Aerohive."
When I try to unzip it gzip says: "unexpected end of file".
I downloaded it twice but with no success.
07-10-2019 07:09 PM
Also, if you try to update via "File from update server", the latest version you will get is 8.2r2c. I had the same issue with the 8.2r2e when I tried to update yesterday. So I used the "File from update server" method and to my surprise, the version was 8.2r2c. I went ahead and updated to 8.2r2c. And just to be sure, I just checked again. And it still is only offering 8.2r2c. So please update the file available on the update server too.
07-10-2019 01:01 PM
Thank you very much for letting me know, we will continue to work on that file for you today. Please continue to let me know if the file still gives you issues in a few hours so I can check on the progress for you again.
07-10-2019 11:17 AM
Hello Sam,
thank you for helping so quickly. The image file has been replaced. However, Hivemanager still does it not accept with the same message. Gzip now says: "invalid compressed data--format violated".
07-09-2019 05:15 PM
Yes, we are replacing that file very soon, but it was a bad file. Thank you for bringing it to our attention, please don't hesitate to let me know if you're still having issues with the file in a few hours and I'll check on the progress of the replacement for you.