Is the full API only available for the cloud-hosted Hive Manager?

[dennis_tobias]

I know in the documentation it says "This feature is not supported on the HiveManager Virtual Appliance. To learn how to leverage the Aerohive API to develop applications on the HiveManager platform, see the Aerohive developer portal." 

I have deployed an on-prem VM running 12.8.3.3-NGVAFEB19. I am able to use Postman and issue HTTP GET for identity information and I am able to issue HTTP POST to create identities but those identities never actually show up in the user database. Any time I attempt to access the configuration API I consistently receive a service unavailable error. 

I certainly hope that the full API is available and I'm doing something wrong because this feature alone will keep us from moving from Classic to NG. HMOL is not something we are looking at doing.

[dennis_tobias]

Thank you.

[samantha_lynn]

Thanks for letting me know, I've submitted the feature request for you now. Please feel free to check in with me later on, either here or directly at communityhelp@aerohive.com, and I'll check on the progress for you.

[dennis_tobias]

Hi, Sam. Yes, this feature is very much a requirement as we have service desk workflows currently setup to make use of the API to access the online guest manager to create and delete accounts for employee BYOD. Without this added to the on-prem version I will be stuck using Classic with the online guest manager like I am today and then I'll be SOL when you guys decide to stop support classic and/or the online guest manager service.

[samantha_lynn · Accepted solution]

Unfortunately the feature is only for cloud based HiveManagers at this time, but that doesn't mean it won't be added to the on premises versions later on. I can submit a feature request for this if you'd like?