Migration from HiveManager to HiveManager NG

[nocdl]

Hello,

we are migrating from our on-premise HiveManager to HiveManger NG in the cloud and we are facing some issues when we try to import the keys into NG version. I'm getting following error message only for some keys:

"License Server Error: The dates specified in this entitlement key are invalid."

All keys are permanent and I think that there shouldn't be any issue.

Thanks.

[ashley_finch]

Hi Luis,

As this is key related I'd contact Aerohive - either through your account manager/partner or email Sam who will be able to help you out also communityhelp@aerohive.com

[nocdl]

Hello,

any clue about what could be the issue and how to fix it? this is stopping our migration to HiveManager NG

Thanks,

Luis

[nocdl]

Hello,

thing is that we have 25 keys and only 7 are failing and I don't know why.

Thanks.

[ashley_finch]

Hello,

I believe keys for on premise are different to the cloud versions, hence the error.