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AP not connecting to HiveManager

AP not connecting to HiveManager

lintegration
New Contributor

‎03-19-2019 03:35 PM

I added a new AP to our HiveManager via serial number. I have it connected to the network and it has an IP via DHCP. I can verify connectivity via SSH and HTTPS. It can ping out to the internet and DNS is resolving properly. The problem that I'm having is that it is not connecting to the HiveManager in the cloud. 

 

Please help. 

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3 REPLIES 3

bstacy
New Contributor

‎06-25-2019 03:15 PM

What did you do? I'm having the same issue with an AP170. We have Hivemanager NG on prem.

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lintegration
New Contributor

‎03-19-2019 04:03 PM

Ok. I was able to get it to change those settings too after some cli work. Thank you.

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lintegration
New Contributor

‎03-19-2019 03:47 PM

I was able to get it to connect to HiveManager now, but it's giving me an error stating that it couldn't download the configuration.

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GTM-P2G8KFN