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Migration from HiveManager to HiveManager NG

Migration from HiveManager to HiveManager NG

nocdl
New Contributor

Hello,

 

we are migrating from our on-premise HiveManager to HiveManger NG in the cloud and we are facing some issues when we try to import the keys into NG version. I'm getting following error message only for some keys:

 

"License Server Error: The dates specified in this entitlement key are invalid."

 

All keys are permanent and I think that there shouldn't be any issue.

 

Thanks.

 

 

4 REPLIES 4

ashley_finch
Contributor III

Hi Luis,

 

As this is key related I'd contact Aerohive - either through your account manager/partner or email Sam who will be able to help you out also communityhelp@aerohive.com

nocdl
New Contributor

Hello,

 

any clue about what could be the issue and how to fix it? this is stopping our migration to HiveManager NG

 

Thanks,

Luis

nocdl
New Contributor

Hello,

 

thing is that we have 25 keys and only 7 are failing and I don't know why.

 

Thanks.

ashley_finch
Contributor III

Hello,

 

I believe keys for on premise are different to the cloud versions, hence the error.

GTM-P2G8KFN