My device already onboarded cannot use it

[maarten_n97]

I acquired a device ap130 for home use. Came from a store that closed.

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Now I try to add it to my extremecloud IQ but it says device already onboarded.

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Device ID 01301607042847

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Please help me.

[samantha_lynn]

Thank you for letting us know, that device should be free to use now. Please let me know if I can help with anything else.