Extreme Networks

lchisholm · ‎09-04-2018

No RSSI measurements in the range between -50 and -80 dBm are available for AP1, AP3, AP5. Please try increasing the RSSI range for calibration in global settings for maps, or clear "Calibrate heat maps" to use predictive heat maps instead.

samantha_lynn · ‎10-01-2018

If you open your Radio Profile, can you see what settings you have for the background scans? The APs would need to be able to complete background scans to report this information to the HiveManager, and if we have background scans set to not run when we have active clients on the network, then then could explain why we aren't see any results in your Maps when you check them.

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alden_xu · ‎07-28-2019

Some time hive manager shows wrong channel information. why?

alden_xu · ‎07-27-2019

now it works. but heat map still gets "No RSSI measurements ....."

alden_xu · ‎07-26-2019

I have enabled "Enable background scanning when connected clients are in a power-save state" for both radios.

samantha_lynn · ‎07-26-2019

Thank you for that output. For wifi0 we've gotten 85 background scans through out of the 1,192 requested scans, which is very poor performance. For wifi1 no background scans were even requested. Could you check the Radio Profiles in use for your radios and try enabling background scans in all circumstances?

alden_xu · ‎07-26-2019

sent the output from the commands.