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No RSSI measurements in the range between -50 and -80 dBm are available for AP1, AP3, AP5. Please try increasing the RSSI range for calibration in global settings for maps, or clear "Calibrate heat maps" to use predictive heat maps instead.

No RSSI measurements in the range between -50 and -80 dBm are available for AP1, AP3, AP5. Please try increasing the RSSI range for calibration in global settings for maps, or clear "Calibrate heat maps" to use predictive heat maps instead.

lchisholm
New Contributor
No RSSI measurements in the range between -50 and -80 dBm are available for AP1, AP3, AP5. Please try increasing the RSSI range for calibration in global settings for maps, or clear "Calibrate heat maps" to use predictive heat maps instead.
1 ACCEPTED SOLUTION

samantha_lynn
Esteemed Contributor III

If you open your Radio Profile, can you see what settings you have for the background scans? The APs would need to be able to complete background scans to report this information to the HiveManager, and if we have background scans set to not run when we have active clients on the network, then then could explain why we aren't see any results in your Maps when you check them.

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55 REPLIES 55

alden_xu
New Contributor

Some time hive manager shows wrong channel information. why?

alden_xu
New Contributor

now it works. but heat map still gets "No RSSI measurements ....."

alden_xu
New Contributor

I have enabled "Enable background scanning when connected clients are in a power-save state" for both radios.

samantha_lynn
Esteemed Contributor III

Thank you for that output. For wifi0 we've gotten 85 background scans through out of the 1,192 requested scans, which is very poor performance. For wifi1 no background scans were even requested. Could you check the Radio Profiles in use for your radios and try enabling background scans in all circumstances?

alden_xu
New Contributor

sent the output from the commands.

GTM-P2G8KFN