Not able to onboard AP because it's already onboarded on expired trial cloud hivemanager. I'm unable to register my 2 AP on my new Connect account. My AP serials are 02501806011818 and 02501806011737 Can you help me ? thanks

[lrigal77]

Not able to onboard AP because it's already onboarded on expired trial cloud hivemanager. I'm unable to register my 2 AP on my new Connect account. My AP serials are 02501806011818 and 02501806011737 Can you help me ? thanks

[lrigal77]

Everything is OK now

Thanks

[samantha_lynn]

Thank you for letting us know, could you try to add those devices one more time for me?