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Not able to onboard AP because it's already onboarded on expired trial cloud hivemanager. I'm unable to register my 2 AP on my new Connect account. My AP serials are 02501806011818 and 02501806011737 Can you help me ? thanks

Not able to onboard AP because it's already onboarded on expired trial cloud hivemanager. I'm unable to register my 2 AP on my new Connect account. My AP serials are 02501806011818 and 02501806011737 Can you help me ? thanks

lrigal77
New Contributor

‎07-06-2019 02:59 PM

Not able to onboard AP because it's already onboarded on expired trial cloud hivemanager. I'm unable to register my 2 AP on my new Connect account. My AP serials are 02501806011818 and 02501806011737 Can you help me ? thanks
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2 REPLIES 2

lrigal77
New Contributor

‎07-09-2019 10:42 PM

Everything is OK now

Thanks

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samantha_lynn
Esteemed Contributor III

‎07-08-2019 10:44 AM

Thank you for letting us know, could you try to add those devices one more time for me?

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GTM-P2G8KFN