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One of my registered devices won't appear in my HiveManager and If I try to add the device again it says "Device already onboarded" Can someone help me with this?

One of my registered devices won't appear in my HiveManager and If I try to add the device again it says "Device already onboarded" Can someone help me with this?

jurre_janssens1
New Contributor

‎01-14-2019 11:13 AM

One of my registered devices won't appear in my HiveManager and If I try to add the device again it says "Device already onboarded" Can someone help me with this?
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1 REPLY 1

michael_bernard
New Contributor

‎01-14-2019 01:42 PM

Can you please email the serial number of this device to communityhelp@aerohive.com?

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GTM-P2G8KFN