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Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem?

Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem?

it21
New Contributor

‎06-17-2019 09:10 AM

Our honeywell scanners does not switch to another AP's... We added a second AP130 to our network but with no results... Maybe a configuration problem?
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5 REPLIES 5

it21
New Contributor

‎06-17-2019 10:03 AM

Hi Ashley,

 

It's resolved. I deleted the policy and made a new one.

Many thanks for your input!

 

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ashley_finch
Contributor III

‎06-17-2019 09:41 AM

Hi Davy,

 

If all devices cannot connect to the AP then I don't think this is related to roaming. What authentication method are you using to connect to the AP? Are the APs on the same network policy? When you try to connect to the SSID, do you get an IP address or get a reject message?

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it21
New Contributor

‎06-17-2019 09:38 AM

AP's are AP130, POE,

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it21
New Contributor

‎06-17-2019 09:37 AM

hi ashley,

scanners are honeywell ck75, and it's not only scanners, ... other devices can see/find the SSID but cannot connect to it. if we are underneath the second AP we cannot connect to it... indeed maybe a roaming issue? i just did the basic install/config i think

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