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release an AP from the previous cloud

release an AP from the previous cloud

serg_karpushev
New Contributor

Hi @Sam Pirok

Could you please help me to unregister some AP250 ? I've bought them as a part of big lot of decommissioned equipment but I can't add them to my ExtremeCloud IQ Connect

here are the serial numbers:
02501707250532
02501609231039
02501612060478
02501609230951
02501712070325
02501712070588

Thanks,
Sergey

7 REPLIES 7

SamPirok
Community Manager Community Manager
Community Manager
Thanks for letting me know Sergey, sorry about the mix up there. I've emailed you a different sales contact in your area. Please let me know if you don't hear back soon from the new contact and I'll continue looking for someone who can assist you.

serg_karpushev
New Contributor
any updates ? The contact that you provided me no longer works with your company and the email bounced back

SamPirok
Community Manager Community Manager
Community Manager
Thanks for letting me know Sergey, I've emailed you just now with a local sales engineer contact. Please let me know if you don't hear back from them quickly and I'll work on finding a different contact for you.

serg_karpushev
New Contributor
Thanks for your help. They APs where used in New Zealand
GTM-P2G8KFN