SR2208P shows as disconnected

[amato_carbonara]

My SR2208P shows as disconnected on the ExtremeCloud IQ webpage. Whenever I tried to make an update to the switch, I see the message "Device Update Failed". I verified that my switch is using HiveAgent Version 1.1.29.0

Below is the information when I issue command "show hivemanager status":

(AH-Switch) #show hivemanager status

............................................... .......................................

HiveAgent Status............................... CONTACTING REDIRECTOR

HiveAgent Version.............................. 1.1.29.0

HiveAgent Debug................................ ON

HiveAgent Source Interface..................... DEFAULT

HiveAgent HTTP Proxy........................... -

............................................... .......................................

HiveAgent Association Method................... REDIRECTOR

HiveAgent Association Url...................... -

HiveAgent Poll URL............................. -

HiveAgent Redirector FQDN...................... cloud-rd.aerohive.com

............................................... .......................................

[amato_carbonara]

My switch is also working now.

[bemeadows]

Mine is working now.

[samantha_lynn]

I just heard that the issue with switches connecting to ExtremeCloud IQ should be resolved, could anyone let me know if they are still unable to connect their switches so I can let our engineering team know?

[jduncan]

That's annoying, I have 4 switches 3 2324 switches and 1 2208 and the 2208 is the only one that shows as disconnected in the panel. I really don't want to wait for Q1 I have some other issues that this is impacting my ability to troubleshoot.