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- Still trouble with Credential Distribution Groups
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Still trouble with Credential Distribution Groups
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11-29-2018 08:58 AM
I have Credential Distribution Groups with one Guest Management User.
A guest register himself and i have only these Options afaik.
CWP -> Email approval selected
The guest register himself
-> the visited user gets an email and can approve the guest. Untill then the guest cant surf.
Or
CWP -> Email approval not selected
The guest register himself
-> visited user gets his password right away and can acces immediately.
In both cases the guest management user doesnt see the registered users when logged into the Management GUI ( and also cant deactivate them) He is only able to see users he manually added. Is this supposed to be like this?
Isnt there a scenario where:
Guest register himself
-> Guest Management user gets an Email to approve the registered guest. And also see them in the gui so he is able to disable or remove them.
or atleast
-> when the Email approval is selected in the CWP a possibility to limit the users who can approve the guest.
We dont want every employee to be able to approve guests but we also dont want that only people with admin rights are able to manage the guests account properly.
Solved! Go to Solution.
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12-03-2018 03:27 PM
For now i solved it by forcing the field to be uneditable, already filled with one email address and beeing hidden via HTML
10 REPLIES 10
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11-30-2018 01:29 PM
Thank you for getting back to me. I have submitted the second feature request for you just now. Unfortunately I have no visibility in to how long it will take engineering to build this in to a future release, but I would urge to you feel free to reach out to me at communityhelp@aerohive.com for updates, and I'll follow up for you on our side.
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11-30-2018 10:28 AM
Yes please request that too. Can you Tell me how long such a request takes to be realized(if at all) We plan to roll out in April. This is such a Basic function that im sure ill have to explain to management why it is not be configured like that. It would be nice to have some changes till then.
Thanks
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11-29-2018 04:30 PM
I've submitted that feature request for you to allow Guest Managers to see users they didn't create themselves but are in the user groups they have access to.
Unfortunately we aren't able to get more granular than domain for the email approval process. I can submit a feature request to have more specific settings there as well if you'd like.
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11-29-2018 04:22 PM
If i turn the employee approval on, the field „person you are visiting“ is on by default. And the E-Mail address i Write there is the one getting the Mail to approve the guest. As a restriction i can only add the Domain. How can i make the guest manager to be the one recieving the approval Mail?
and yes please submit that for me thanks
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11-29-2018 04:20 PM
If i turn the employee approval on, the field „person you are visiting“ is on by default. And the E-Mail address i Write there is the one getting the Mail to approve the guest. As a restriction i can only add the Domain. How can i make the guest manager to be the one recieving the approval Mail?
and yes please submit that for me thanks
