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Still trouble with Credential Distribution Groups

Still trouble with Credential Distribution Groups

pagella
New Contributor III

I have Credential Distribution Groups with one Guest Management User.

 

A guest register himself and i have only these Options afaik.

 

CWP -> Email approval selected

The guest register himself

-> the visited user gets an email and can approve the guest. Untill then the guest cant surf.

 

Or

 

CWP -> Email approval not selected

The guest register himself

-> visited user gets his password right away and can acces immediately.

 

 

In both cases the guest management user doesnt see the registered users when logged into the Management GUI ( and also cant deactivate them) He is only able to see users he manually added. Is this supposed to be like this?

 

Isnt there a scenario where:

 

Guest register himself

-> Guest Management user gets an Email to approve the registered guest. And also see them in the gui so he is able to disable or remove them.

 

or atleast

 

-> when the Email approval is selected in the CWP a possibility to limit the users who can approve the guest.

 

We dont want every employee to be able to approve guests but we also dont want that only people with admin rights are able to manage the guests account properly.

1 ACCEPTED SOLUTION

pagella
New Contributor III

For now i solved it by forcing the field to be uneditable, already filled with one email address and beeing hidden via HTML

View solution in original post

10 REPLIES 10

samantha_lynn
Esteemed Contributor III

It is expected that guest managers will only be able to see users they have created. You can set the same person to be the guest manager and the employee approval person if you'd like (many people do), but they still wouldn't be able to see users that they did not create. If you'd like I can submit a feature request for you to have this functionality added in?

GTM-P2G8KFN