10-05-2018 12:19 PM
device update failed. I tried to reload the accespoint. Tried again to update. It is not working
i have on the accespoint version HiveOS 8.1r2a
i want top upgrade to version
8.2r4
Solved! Go to Solution.
10-10-2018 12:44 PM
Hmm. Last trick I have up my sleeve would be to try to go do a different HiveOS first. Say 6.5r4. I was a big fan of it and still am for certain things.
I am unable to find 7.0r1 to try to put the same two images you have on your AP on one here to test. If I was a gambling man, I'd say that code was removed from the Aerohive download page for a reason and it may be the root of your problem.
As a last resort you may need to reach out to Aerohive directly for additional assistance. I'd be curious as to their fix though if you have to take this route.
10-09-2018 04:05 PM
Can you paste the output of a "show version detail" command please.
I suspect the firmware you want to move to is on the "backup" partition and you're getting the insufficient space error because there is no error that states "that version already exist on the disk".
If your backup version says "Backup version: HiveOS 8.2r4", you can simply do a reboot backup to tell the AP to boot off that partition.
10-09-2018 05:47 AM
AP505146#show system disk-info
Filesystem Size Used Available Use% Mounted on
/dev/root 30.9M 30.9M 0 100% /
devtmpfs 233.4M 0 233.4M 0% /dev
tmpfs 170.7M 5.8M 164.9M 3% /tmp
ubi0:f 344.7M 12.5M 327.5M 4% /f
10-09-2018 05:46 AM
Version: HiveOS 8.1r2a build-178408
Build time: Mon Oct 16 22:53:16 UTC 2017
Build cookie: 1710161553-178408
Platform: AP250
Bootloader ver: v0.0.4.16
TPM ver: v1.2.66.4
it says there is nog enough space for the firmware. How Can i remove some space on the accespoint.
10-05-2018 06:14 PM
Could you tell me what the device update failure message is? What model AP are you using?