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Upgrade from 19.5.1.7 to 20.1.3.2 freeze at 3% Verify image

Upgrade from 19.5.1.7 to 20.1.3.2 freeze at 3% Verify image

juergen_dannewi
New Contributor III
Upgrade from 19.5.1.7 to 20.1.3.2 freeze at 3% Verify image
5 REPLIES 5

That freeze at ~3% during “Verify image” usually points to an issue with the image file or the validation process rather than the installer itself.

A few things you can try:

  • Re-download the image (it may be corrupted during download)
  • If you’re using USB, recreate it using a reliable tool (like Rufus) and try a different USB port
  • Temporarily disable antivirus or security tools that might interrupt verification
  • Check disk space and run the installer as administrator
  • If possible, verify the checksum (SHA) of the image before upgrading

I also saw a similar case discussed on Dubai Web where the issue was fixed after re-downloading the ISO and switching the USB creation method so it might be worth checking that approach too.

GTM-P2G8KFN