10-19-2018 03:22 PM
Can it be done? I have some WAPs that are at 6.6, and want to go to 8.0 first before 8.2. but it is not in the list on the OS dropdown.
10-19-2018 03:55 PM
My HiveManager is 8.2r2. I have some WAPs that fail when I go from 6.6 to 8.2 (HiveOS) but I can upgrade to 8.0 on the WAPs through the GUI. I just want to do a mass upgrade on the WAPs through Hive Manager, but 8.0 OS is not on the list of OS's
10-19-2018 03:42 PM
The HiveManager version needs to be equal to or higher than the HiveOS file you are trying to use. If the HiveManager came out before the HiveOS version was released, it won't know how to work with the newer version and it will fail to manage the device.
You can check what HiveManager versions support which HiveOS versions by checking the release notes of the HiveOS version you are trying to use. For example, the picture below is from the release notes for HiveOS 8.2r2, you can see the "Management platforms supported" line tells you which HiveManager versions can work with this HiveOS.