upTime empty in API

[bjorn]

Hi, i'm able to get the data out of the hivemanager via the API.

I noticed that the upTime of the accesspoints are empty

Am I doing something wrong here?

$VAR1 = {

     ‘error’ => undef,

     ‘data’ => {

           ‘upTime’ => undef,

           ‘dns’ => ‘****’,

           ‘subnetMask’ => ‘255.255.255.0’,

           ‘locationId’ => 8589939959,

           ‘macAddress’ => ‘D854A25C4EC0’,

           ‘deviceId’ => 8589939779,

           ‘mode’ => ‘PORTAL’,

           ‘ip’ => ‘*****’,

           ‘activeClients’ => 1,

           ‘model’ => ‘AP_230’,

           ‘serialId’ => ‘*****’,

           ‘deviceTemplate’ => ‘AP230’,

           ‘mgmtStatus’ => ‘MANAGED’,

           ‘latitude’ => undef,

           ‘configType’ => ‘DHCP_CLIENT_WITHOUT_FALLBACK’,

           ‘alarmEvents’ => [],

           ‘policy’ => ‘****’,

           ‘ntp’ => ‘0.aerohive.pool.ntp.org’,

           ‘locations’ => [],

           ‘longitude’ => undef,

           ‘lastUpdated’ => ‘2018-10-17T10:53:35.983Z’,

           ‘osVersion’ => ‘8.2.2.0’,

           ‘connected’ => bless( do{(my $o = 1)}, ‘JSON::PP::Boolean’ ),

           ‘simulatedDevice’ => bless( do{(my $o = 0)}, ‘JSON::PP::Boolean’ ),

           ‘cpuUsage’ => 10,

           ‘hostName’ => ‘*****’,

           ‘defaultGateway’ => ‘0.0.0.0’,

           ‘memUsage’ => 57,

           ‘ownerId’ => 2

          }

[samantha_lynn]

Thanks very much for letting me know, I've taken ownership of the case and informed our API team of the case. I'll keep you updated via the case from here on out.

[bjorn]

Case 00254415 created

[samantha_lynn]

@Bjorn van de Langenberg​ , thanks for keeping the thread active. I am still looking in to this for you on our side, but I think at this point we'll need a case to move your question up to engineering. I've enabled case creation access for you in Hive Community, if you could let me know the case number you receive, I'll take the case and update it with what we've discussed so far. Then we can move the case up for further assistance.

[bjorn]

Sam? Hello?