We are currently running HP Procurve switches and Aerohive AP250 APs. We have issues where the wifi1 5.0 ghz network perfectly fine but the wifi0 2.4 network seems to be extremely shaky and wont hold a solid connection.

[ben_fleenor]

We are currently running HP Procurve switches and Aerohive AP250 APs. We have issues where the wifi1 5.0 ghz network perfectly fine but the wifi0 2.4 network seems to be extremely shaky and wont hold a solid connection.

[AnonymousM]

Hey Ben,

2.4GHz can be tricky these days with limited channels available and often times large amounts of CCI. There could be several things causing poor performance on the 2.4GHz radios. A few areas you'll want to check are...

• radio profiles being used and a detailed list of setting inside the radio profile
• channel utilization and retry rates of the 2.4GHz radios in the APs experiencing issues
• the transmit power of the 2.4GHz radio and the minimum basic data rate enabled on the SSID the devices are connecting to

You certainly should start on the "ML Insights" tab in XIQ to review your scorecards, which will give you an idea of where in the network you should start. You can also use the "Client360" section of "ML Insights" to see how a particular client device is performing compared to the rest of your clients. This might not be just a Dell Wyse client issue.

If you're able to please run the following CLI commands from an AP that is experiencing issue and I can give you a more detailed idea as to what might be the culprit...

#show int wifi0

#show acsp neighbor

#show stations

[ben_fleenor]

One of our main issues are that we have approximately 150 Dell Wyse terminals that connected perfectly fine with the previous 8 year old Cisco WAPs that we previously had. Now with these new AP 250s they cant hold a steady connection, maybe 5-10 minutes, other times its an hour, all this while keeping a solid 90-100% wireless signal with a solid bandwidth connection. We also have laptops that are less than 6 months old that connect to 802.11n that have connectivity issues as well. As i have stated the 5.0 connection works perfectly fine on these laptops, but you the terminals are only able to run the 2.4 network so we are unable to turn this setting off on our access points.