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We hv 2 set AP230 suddenly no WiFi signal on this morning, I have to check our internet line and router is working fine, AP status in Heriohive portal it said the interface is down, kindly advise how to fix the problem. Regards, Dennis

We hv 2 set AP230 suddenly no WiFi signal on this morning, I have to check our internet line and router is working fine, AP status in Heriohive portal it said the interface is down, kindly advise how to fix the problem. Regards, Dennis

di
New Contributor

‎07-24-2019 07:38 AM

We hv 2 set AP230 suddenly no WiFi signal on this morning, I have to check our internet line and router is working fine, AP status in Heriohive portal it said the interface is down, kindly advise how to fix the problem. Regards, Dennis
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13 REPLIES 13

di
New Contributor

‎07-24-2019 12:44 PM

Has left Office will try tomorrow.

Dennis

取得 Outlook for Android<>
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ashley_finch
Contributor III

‎07-24-2019 12:41 PM

So the AP is not broadcasting and the APs have no internet access? From the APs (either console or SSH) can you ping the default gateway, DNS, out to the internet?

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di
New Contributor

‎07-24-2019 11:28 AM

No SSID broadcasting, the internet line is work fine after test with my mobile device.

Only two AP cannot connect to internet.

Dennis

取得 Outlook for Android<>
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ashley_finch
Contributor III

‎07-24-2019 11:20 AM

So going back to the symptoms, you say no WiFi signal. By this, can you see the SSIDs being broadcast or not? If yes, can you connect to them? Do you get an IP address? Can you ping the default gateway, dns, out to the internet?

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