We hv 2 set AP230 suddenly no WiFi signal on this morning, I have to check our internet line and router is working fine, AP status in Heriohive portal it said the interface is down, kindly advise how to fix the problem. Regards, Dennis

[di]

We hv 2 set AP230 suddenly no WiFi signal on this morning, I have to check our internet line and router is working fine, AP status in Heriohive portal it said the interface is down, kindly advise how to fix the problem. Regards, Dennis

[di]

Both AP is still power on and I try to reset the power supply.
The LED is orange.
No any change to the network and firewall.

Still function on this morning, just lost connect before lunch today.

Dennis

[ashley_finch]

Ah okay, so it's not that the WiFi interfaces are down, the CAPWAP connection has been lost.

Do you know if the APs are still powered - such as an LED that's either orange or white?

Has there been any changes to the network or firewall?

You can use this guide to troubleshoot the capwap connection also https://thehivecommunity.aerohive.com/s/article/CAPWAP-Guide-for-HiveManager-NG

[di]

Uploaded 6 image to you.

Dennis

[ashley_finch]

I can see the links, but these just redirect me to my email! Can you upload the image within the post, rather than attaching it?

[di]

Hi Finch,

Did you see the picture now??

Dennis

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