We're moving or Wireless Network to a different network. How do we change the ip, gateway, and DNS?

[cory_burns]

We're moving or Wireless Network to a different network. How do we change the ip, gateway, and DNS?

[samantha_lynn]

If you would like a technician to help you go through your configuration and verify everything is set up correctly, I would recommend opening a case and providing the support technician remote access to your HiveManager so they can see your setup for themselves.

[cory_burns]

We use HiveManager. Our DHCP gives an IP for the device, but it doesn't show in the Network Details. We changed the DNS, but nothing seemed to "take". I'm sure there is a setting that is incorrect, but we can't find it.

[samantha_lynn · Accepted solution]

If you're changing VLANs, you'd want to update the Network policy user profiles with the new VLAN, and the AP specific settings if you are moving them to a non-native VLAN. If you can tell me which HiveManager platform you are using, I can give you more details instructions on where to check VLANs, and set DNS.

HiveManager (formerly NG, cloud.aerohive.com)

Or

HiveManager Classic (myhive.aerohive.com)