Extreme Networks

Matt17 · ‎10-09-2019

Our customer is running:

HiveManager Software Version:8.2r2c

APs in the environment include models AP250, AP230, and AP1130

Switches in the local environment include Extreme x460-24p and x460-48p running software version 16.2.2.4 (Patch 1-3)

To the extent of my knowledge the HiveManager is hosted remotely. Here is the body of the email we received:

Important (Updated) - A change of certificate is scheduled on October 21, 2019.

The certificate is required for secure SSL communication between HiveManager and Extreme-Aerohive SR2200- and SR2300-series, and Dell EMC switches. HiveManager automatically updates devices that are connected and managed by HiveManager, but cannot update devices that are disconnected or unmanaged, such as those in stock or storage.

The new certificate is available.

Devices that are connected now can receive the new certificate. Devices that are not connected until after 10/21/2019 will not receive the new certificate and will require manual intervention afterward.

You are receiving this email because you are opted into our Upgrade Notification Service.

Our mailing address is:

Aerohive Networks

1011 McCarthy Boulevard

Milpitas, CA 95035

Add us to your address book

Want to change how you receive these emails?

You can update your preferences or unsubscribe from this list.

bruce_stahlin · ‎10-31-2019

Thanks, that was easy enough.

samantha_lynn · ‎10-31-2019

Yes, these steps will show you how to update the HiveAgent manually: https://thehivecommunity.aerohive.com/s/article/Updating-Hive-Agent-Firmware

bruce_stahlin · ‎10-31-2019

We had one switch that was located after the deadline. Are there instructions for manual imports?

Matt17 · ‎10-09-2019

OK Sam, thanks for the answer.

Extreme Networks

We received an email about a cert change that will occur on Oct 21, 2019. Please confirm if we'll need to change the cert. If we change the cert, will that lead to any loss of service during the change?

We received an email about a cert change that will occur on Oct 21, 2019. Please confirm if we'll need to change the cert. If we change the cert, will that lead to any loss of service during the change?