08-31-2018 02:58 AM
Hi Team,
What happen when HiveManager NG Subscription License for Aerohive Access Point/Switches and HiveManager NG Perpetual License for Aerohive Access Point/Switches expires ?
Is it going to freeze/discontinued like Meraki ? Will exiting configuration remain ? Or it will comes to "Connect" features ?
Solved! Go to Solution.
08-31-2018 01:40 PM
If you have an expired license, HiveManager will lock you to the license page until you enter a valid license. Your APs will continue running as normal unless they encounter a different issue, but you won't be able to manage or update them until you enter a new key in to your HiveManager. The HiveManager will never revert to Connect on you.
12-21-2018 04:22 PM
@Alejandro Calvo , thank you for that key, I've applied it to the HiveManager for you so you should be good to go. Could you confirm that you are able to log in now?
12-21-2018 04:09 PM
@Sam Pirok I email you the correct key, thanks
12-21-2018 01:38 PM
Thanks for letting me know @Alejandro Calvo , I can apply the key for you. Just to make sure, the key you need applied, does that end in 8YY? If you need a different key applied, please email that to me at communityhelp@aerohive.com and I'll get that added in for you.
12-21-2018 05:22 AM
Hi @Sam Pirok , I have a problem to renew the license of a HiveManager Classic, when I login, it sends me the following message:
Welcome to Aerohive HiveManager
The license has expired, you need to get a new entitlement key.
I already have the entitlement key but I can't enter it, what can I do in this case? the VHM ID: VHM-HXB6Y9 and the account with which I login is: Isaac.deleon@linio.com
Thanks!