What is the process for downgrading from Select to connect, for a customer on a lmited budget who no longer wishes to pay license fees?

[AnonymousM]

What is the process for downgrading from Select to connect, for a customer on a lmited budget who no longer wishes to pay license fees?

[samantha_lynn]

Unfortunately there isn't a way to convert your current Select HiveManager in to a Connect instance. You would need to re-register for HiveManager and then choose to use Connect at the end of the registration process (after you've set your HiveManager password). I would recommend taking the following steps, in order:

1. Register for the Connect HiveManager.
2. Build the configuration needed in the Connect instance.
3. Remove the APs from the Select HiveManager device inventory.
4. Add the APs to the Connect device inventory.
5. Push a complete configuration out to the APs.