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when I try to unmanage a device, I see the following error: "Unable to access data" and nothing happens. The number of managed devices=60, licenced=59. I can't updates devices now.

when I try to unmanage a device, I see the following error: "Unable to access data" and nothing happens. The number of managed devices=60, licenced=59. I can't updates devices now.

systeembeheer5
New Contributor
when I try to unmanage a device, I see the following error: "Unable to access data" and nothing happens. The number of managed devices=60, licenced=59. I can't updates devices now.
5 REPLIES 5

samantha_lynn
Esteemed Contributor III

One of your entitlement keys has expired, you will need to contact your sales engineer to purchase a new entitlement key so all of your devices are covered and then the HiveManager will unlock from that page.

GTM-P2G8KFN