12-14-2018 01:18 PM
Regardless of profile change and/or manual setting of the radio channel and power, the state of both radios remains DOWN. The AP is successfully connected to the Hivemanager and I am able to send reset commands to the AP through the portal...Does anyone know what to look for in the logs indicating a radio failure? Thanks in advance. I can post logs if needed
Solved! Go to Solution.
12-14-2018 02:15 PM
Sam,
Thank you for your response...While following up on an RMA ticket I had for other units, the agent I was speaking with was able to resolve my issue....For some reason, that particular AP had all the SSID broadcasts off resulting in a DOWN state on both radios....Not sure how that one specifically got changed, but the issue is resolved now! Thanks.
01-23-2019 04:20 PM
Now I resolved the issue by deleting and reconfiguration of the whole Hive configuration.
After that it worked.
Maybe there was a wrong configuration somewhere.
01-21-2019 04:22 PM
The Admin State on both radios is set to UP.
01-21-2019 04:03 PM
So that sounds like the radios are set to down. If you go back to edit the AP, what do you show as the admin state?
01-21-2019 03:59 PM
The output says, Link down.
But the Admin State on the AP is UP, the Channel and the Power is on Auto.
I just tried to set the Channel and the Power manually, but it doesn't change.
Interface Channel select state Primary channel Channel width Power ctrl state Tx power(dbm) Use Last Selection
--------- --------------------- ---------------- ------------- --------------------- ------------- ---------------------
Wifi0 Disable(Link down) Down 20 Disable(Link down) Down Channel:No Power:No
Wifi1 Disable(Link down) Down 20 Disable(Link down) Down Channel:No Power:No