Root account disabled
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‎11-27-2024 11:13 PM
Dear Team,
I am trying to login to my switch with the root creadential but now its showing the account is disabled. I need help to recover the root account
Your account is disabled; please contact your system administrator
2 REPLIES 2
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‎11-29-2024 06:31 AM
Hello,
If you can login to the switch with the admin account, you simply need to do the following:
SLX# conf
Entering configuration mode terminal
SLX(config)# root enable
% Info: Root password is at system default, for better security, you may want to change it.
SLX(config)#
Michael Morey
Principal Technical Support Engineer
Extreme Networks
Principal Technical Support Engineer
Extreme Networks
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‎11-28-2024 04:43 AM
Hi Prithvi,
You can reset the root password by following this procedure with serial console access:
Procedure
- Enter the reboot command.
- Halt the boot process with Esc Key.
- Select and enter the ONIE option.
- Select and enter the ONIE: Rescue option.
- Define the root login value for the root recover environment variable.
ONIE:/ # bootenv VM_Root_Recover RootLogin
- Enter the reboot command.
ONIE:/ # reboot ONIE:/ # discover: Rescue mode detected. No discover stopped. Stopping: dropbear ssh daemon... done.
The root account is now enabled. You can log in with the default password. - If the SLX-OS CLI is available, you can recover the root account by using the SLX-OS CLI root enable command.
BR,
Sagar Sahni
