Foundry\Brocade Support

[Mike_Hammett]

Where do I go for discussions\documentation\downloads for Foundry (or even Brocade) gear? Brocade sends us to Extreme's site and Extreme doesn't have anything useful to say about it.

[Douglas_Hunt]

The number I provided, 800-752-8061 is the number we have been provided to assist you while this merger takes place.

[Mike_Hammett]

I haven't called because I hate calling people on the phone for things and if Extreme now owns that portfolio, reaching out to Brocade doesn't make any sense.

However, I have done posted in their community and opened a support case with them, just as I did here.

[Douglas_Hunt]

Hello Mike,

I had noticed a case opened by you, 01399992, that I responded to this morning.

I have you called the number, I provided, and see if they can assist?

Regards,
Doug

[Mike_Hammett]

I didn't send any e-mails to create cases. I posted in the forum generically asking where to go and I opened a case through the website, providing equipment details.

You direct me to a Brocade site that tells me Brocade no longer handles the products I'm asking about and sends me to Extreme.

[Douglas_Hunt]

Hello Mike,

At this point we don't accept emails for case creation, so you either call 800-752-8061 or open a case via http://www.mybrocade.com

Regards,
Doug