09-10-2020 01:06 PM
I have a problem: management crash issues at Enterasys B5G124-48
The switch still works, but only the management crashes. I can connect via telnet and ssh, but on the Netsight Console its still out. Can anyone help me to solve this problem?
There´s no problem about the temperature or system process.
Equipment:
UNIT 1 HARDWARE INFORMATION
---------------------------
Model: B5G124-48P2
Serial Number: 11440006225H
Vendor ID: 0xbc00
Base MAC Address: 20:B3:99:29:AC:16
Hardware Version: BCM56514 REV 1
POE Board Version: 0.0
FirmWare Version: 06.71.02.0008
Boot Code Version: 02.02.51
POE Version: 2_1
09-10-2020 05:05 PM
Do you have the possibility to upgrade the firmware as it is 7 years old? Whats your NetSight/XMC version?
09-10-2020 04:59 PM
Stefan, thanks for your help! Here below my answers:
Is it marked as down or is it red because of critical alarms e.g. SNMP contact lost?
Answer: Sometimes ate netsight console lost contact, and send a critical alarm.
Is it a stack?
Answer: No.
Use the command “show snmp counter”, does this give any hint? e.g. usmStatsWrongDigst, usmStatsUnknownEngineId?
Answer: I´ll collect some logs to check if the count of these stats is increasing or not.
Can you try to set the SNMP settings on the switch again, even though they appear to be correct?
Answer: I tried twice time and still crashing. The management comes back without any action.
Best regards,
Joao Barbosa
09-10-2020 02:48 PM
Is it marked as down or is it red because of critical alarms e.g. SNMP contact lost?
Is it a stack?
Use the command “show snmp counter”, does this give any hint? e.g. usmStatsWrongDigst, usmStatsUnknownEngineId?
Can you try to set the SNMP settings on the switch again, even though they appear to be correct?
Best regards
Stefan