Setting up second-hand AeroHive AP130

[JoosefAurumaa]

Hello,

I have recently acquiried 3 second-hand AeroHive AP130 access points. I would like to set them up, but it seems that it’s not possible to do through the web UI at all, even in the simplest way (is that correct?). It seems that I have to get the HiveManager software installed on my computer to do that (I do not wish to use cloud-based solutions). I have been unable to find this software online, wither on AeroHive’s or Extreme’s websites.

What can I do?

Sincerely

[SamPirok]

Yes, if you can send those serial numbers to me at community@extremenetworks.com, I can help you out with that as well.

[mehmet3824]

Hello, dear

officer, we have used the Ap130s, whose serial numbers I have given below, at the facility before. The IT staff left their jobs and we do not know which accounts they connected these devices to. We want to use the devices elsewhere again. Therefore, these devices need to be removed from the existing account. Can you help with this? Devices It belongs to TURKIS ENERJI company. Maybe the domain name turkisenerji.com is attached to an account. Can you help us? We have reset the devices to factory settings, but now when we add them, we get a warning that they are added to another account. I want the devices whose serial numbers I gave to this account to be removed. The new account is mehmettiras@turkisenerji.com needs to be transferred.

1. SN:01302002100078
2. SN:01302002111893
3. SN:01302002100023
4. SN:01302002100013

[JoosefAurumaa]

Thank you, this is very helpful. I have tried following your advice, the only problem is that I cannot onboard my APs because their serial numbers are already registered. On older posts, this problem was solved by emailing communityhelp@aerohive.com, but it seems that this email is no longer in use. Is there anything else I can do?

Thank you

[SamPirok · Accepted solution]

Hello,  you’ll be able to update the AP’s firmware, but not configure the device via the Web UI. You can either attempt to configuration the device via CLI (which is not something that we can support), or use one of our management platforms. I might recommend setting up a trial account or a free Connect account, configurating the device the way you would like to, then running “show config” to see the CLI commands you need to build that configuration. This guide reviews how to register for a free Connect instance.