07-08-2021 03:21 PM
Hello,
I have recently acquiried 3 second-hand AeroHive AP130 access points. I would like to set them up, but it seems that it’s not possible to do through the web UI at all, even in the simplest way (is that correct?). It seems that I have to get the HiveManager software installed on my computer to do that (I do not wish to use cloud-based solutions). I have been unable to find this software online, wither on AeroHive’s or Extreme’s websites.
What can I do?
Sincerely
Solved! Go to Solution.
07-08-2021 07:00 PM
Hello, you’ll be able to update the AP’s firmware, but not configure the device via the Web UI. You can either attempt to configuration the device via CLI (which is not something that we can support), or use one of our management platforms. I might recommend setting up a trial account or a free Connect account, configurating the device the way you would like to, then running “show config” to see the CLI commands you need to build that configuration. This guide reviews how to register for a free Connect instance.
07-09-2021 01:43 PM
Yes, if you can send those serial numbers to me at community@extremenetworks.com, I can help you out with that as well.
07-09-2021 07:43 AM
Thank you, this is very helpful. I have tried following your advice, the only problem is that I cannot onboard my APs because their serial numbers are already registered. On older posts, this problem was solved by emailing communityhelp@aerohive.com, but it seems that this email is no longer in use. Is there anything else I can do?
Thank you
07-08-2021 07:00 PM
Hello, you’ll be able to update the AP’s firmware, but not configure the device via the Web UI. You can either attempt to configuration the device via CLI (which is not something that we can support), or use one of our management platforms. I might recommend setting up a trial account or a free Connect account, configurating the device the way you would like to, then running “show config” to see the CLI commands you need to build that configuration. This guide reviews how to register for a free Connect instance.