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A stake record of the device was found in the redirector.

A stake record of the device was found in the redirector.

StuartJ
New Contributor

‎11-18-2021 02:29 PM

Hi,

Can I request to get this device released please. Serial no. 02301412240569 ( photo attached )

Kind regards
Stuart
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6 REPLIES 6

StuartJ
New Contributor

‎11-29-2021 02:03 PM

Hi Sam, thanks for all the support you give to the community.

Regarding the contacting of the original owner, I'm curious what happens if they just never respond?
The reason I ask is that I have a 14 day return window on this AP230. I'll need to decide on the 1st Dec whether to RMA it.

Kind regards
Stuart
0 Kudos

SamPirok
Community Manager Community Manager
Community Manager

‎11-19-2021 12:12 PM

Thank you for reaching out and for the screenshot. I was able to find the old records for this device, but we'll need the original owner's permission before we can remove these old records for you. I have reached out to the original owner now and I'll let you know as soon as I hear back from them. Please feel free to check in with me here anytime for an update.
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GTM-P2G8KFN