A stake record of the device was found in the redirector.

[NateParks_]

I have two AP’s that i am trying to register in ExtremeCloud IQ and i keep getting a message stating that “a stake record of the device was found in the redirector” 

the serial numbers of the two AP’s are 

Please help

[JoseP]

@Sam Pirok Hello Sam, I am having the same issue. Is this something you can assist me with?
if so My serial numbers are:
​22081607200824
02501706202645
02501705111188

Thank you in advanced.

[eduardo_cruz]

@Sam Pirok, thank you. I see it on my list

[SamPirok]

Thank you for your patience, I’m sorry for the delays here. That device should be free to add to your new inventory now. Please let me know if you have any further issues onboarding this device. 

[eduardo_cruz]

Help @Sam Pirok, my production is affected.

[eduardo_cruz]

yes of course.