We have a contract with 6 WAPs and none of them have been able to check into EZ Cloud since October 27th. I can connect to the WAPs via SSH and confirmed I could ping out (google.com, amazonaws.com) and I have power cycled the devices but still all 6 still have not connected.
Confirmed the contract does not expire until February 2018. Confirmed we are not blocking the devices on the firewall as well. The only thing I am aware of that changed was an emergency maintenance that took place on the 31st because Extreme had issues with the cloud.
Wondering if anyone else had or has had this issue in the past and what they did to try and resolve it?
