Extreme Cloud
Questions and discussions about Extreme Cloud
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

The device appears to be in use by another VIQ.

Hi,I recently got some second hand AP 230 from a client but the old IT company is unable/unwilling to release the AP's 23017072604532301707260653230170726050823017072605242301707260775230170726044923017072605292301707260538 Is there anyway to release...

xander by New Contributor
  • 4821 Views
  • 7 replies
  • 0 kudos

Re: Device appears to be in use by another VIQ

I bought a used Aerohive SR 2024P and when I try to upload it to my Extreme cloud I get the following error:The following devices failed: 20261605190078The device appears to be in use by another VIQ.I reached out to the online company I bought the sw...

A stake record of the device was found in the redirector.

I recently purchased a decommissioned AP250. When attempting to onboard, I received the subject message. SN 02501705227373. Can you please check to see if this can be released? Thank you!Update: Also SN 22241607290052 and 19004522202009 (AH-SR2224P a...

JeremyS by New Contributor
  • 1494 Views
  • 1 replies
  • 0 kudos

the device is in use by another VIQ

Hi, I would like to use an AP 121 from stock, but appears to have been used for testing purposes. I can't remove the AP 121 from the test account because don't have the test account anymore HiveAP 121 Serial Number: 12114032801670

D_P_W by New Contributor
  • 1753 Views
  • 2 replies
  • 0 kudos
GTM-P2G8KFN