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Device is in use

Hi, about 6 months ago, ive bought 5 Aerohive AP's 3x 130 1x 1130 from an auction. When i try to add them to the cloud i get a "device in use" error.How can we fix this issue? i dont know the previous owner and payed alot for the AP's, so it would be...

The device appears to be in use by another VIQ.

Hi,I recently got some second hand AP 230 from a client but the old IT company is unable/unwilling to release the AP's 23017072604532301707260653230170726050823017072605242301707260775230170726044923017072605292301707260538 Is there anyway to release...

Re: Device appears to be in use by another VIQ

I bought a used Aerohive SR 2024P and when I try to upload it to my Extreme cloud I get the following error:The following devices failed: 20261605190078The device appears to be in use by another VIQ.I reached out to the online company I bought the sw...

A stake record of the device was found in the redirector.

I recently purchased a decommissioned AP250. When attempting to onboard, I received the subject message. SN 02501705227373. Can you please check to see if this can be released? Thank you!Update: Also SN 22241607290052 and 19004522202009 (AH-SR2224P a...

Resolved! A stake record of the device was found in the redirector.

I have two AP’s that i am trying to register in ExtremeCloud IQ and i keep getting a message stating that “a stake record of the device was found in the redirector” the serial numbers of the two AP’s are Please help

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