Bought some aerohive ap230 but get a “a stake record was found in the redirector” error when adding to my account.

[thaihv3]

The device serial numbers I am trying to add are: 02301603152464,02301603152747,02301603152828,02301708040031,02301708040053,02301708040196 and 02301708040210.

Link I bought: https://www.ebay.com/itm/18478283180

[thaihv3]

Yes I will wait

[SamPirok]

Hi there, I’m very sorry for the long wait here, we are having an issue with the server I need to access in order to help you with this issue. If you have support, you’ll want to open a support case for this request while we work on the server. If you do not have support, unfortunately we’ll have to wait until the server is back online to fix this issue. Again, my apologies for the delay here, I hope we can get the server back to normal very soon. 

[thaihv3]

who can help me?
thanks all

[thaihv3]

Yes I tried to add it to inventory but got an error “a stake record was found in the redirector” 

like this picture