Hello all, thank you for your patience while we worked on the migration issues with our new community. Below is a table with all major issues currently reported, what steps we've taken so far to address the issue, a resolution if we've found one for said issue/request, and the time this chart was last updated. As we learn more, I will update this chart so please feel free to check back here for a status update any time. If you have any questions or if you would like to report a new issue, please reach out to me at community@extremenetworks.com anytime.
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Issue/Request
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Steps Taken
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Resolution
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Last Updated Time
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Email Spamming
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Switched default email behavior from “Real Time” to “Daily Digest” so all information comes in one email daily.
Raising feature requests to bring email functionality back to previous functionality
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Default behavior switched to Daily Digest
Feature request ongoing
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10/15 12:06pm
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Change “Answer” button on posts to “Reply”
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Informed new vendor of request, vendor is working on customizing that text for us
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Custom Code in place, tested- Resolved
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10/19 2:40pm
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Adding Recent Posts option to top navigation bar
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Community team built new menu item and tested
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Released new menu item to production, confirmed this works for members- Resolved
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10/15 12:10pm
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Missing posts, page gives 404 error
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Confirmed all content was migrated over (all discussion posts, all questions).
Re-indexing site to recover pages
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10/15 12:11pm
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Unable to see threads without joining community
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Adjusted settings so threads are viewable without joining
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New settings allow members to view threads without joining community- Resolved
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10/18 12:37pm
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