ExtremeCloud™ IQ UI Transition: What Extreme Platform ONE™ Users Need to Know

[SamPirok]

UPDATED: July 2026 

The ExtremeCloud™ IQ classic UI will be retired in Q2 calendar year 2027.  

We will be transitioning from the classic UI to our modernized new UI which will become the default interface for all ExtremeCloud IQ customers. The final operational date for the classic UI is yet to be confirmed and will be communicated closer to the transition period. 

As part of our ongoing commitment to improving your network management experience in Extreme Platform ONE™,, we are announcing a chance in the UI experience for ExtremeCloud™  IQ, which you currently can toggle back and forth via the ‘9-dots’.    

If you are currently only using Extreme Platform ONE, without toggling back to ExtremeCloud IQ, then this will not apply to you, as your experience in Extreme Platform ONE will remain unchanged.  

While we are actively developing and executing our roadmap in Extreme Platform ONE to deliver a world class network management platform, we provided customers with this option, as we understand the need to sometimes go back to ExtremeCloud IQ for specific workflows.  Today, customers who do toggle to ExtremeCloud IQ are taken to the classic UI.    

What’s Changing 

• Nothing in Extreme Platform ONE UI and functionality. 
• ExtremeCloud IQ is transitioning from the classic UI to the new UI experience. 
• This is a user interface update only. The underlying platform, configurations, policies, and data remain unchanged.  
• There are specific features that will not be available in ExtremeCloud IQ’s new user interface based on customer usage or were not working in prior releases  
• There are specific 3rd party switches that will no longer be supported with ExtremeCloud IQ’s new user interface 
• Customers who have End of Service Life (EOSL) hardware from Extreme should be aware that this hardware will not be supported with ExtremeCloud IQ’s new UI after the user interface transition. A list of EOSL information and announcements can be found here: Extreme Networks End of Sale and End of Service Life 

What’s Not Changing 

• No impact on network operations 
• Same URL and login credentials 
• No configuration, policy, or data loss 
• No licensing or entitlement changes  

Resources 

• UI Transition FAQs (Updated)  
• UI Feature Comparison 

Platform One Product Tours 

Extreme Platform ONE – Product Tours

UI Transition Workflow Videos- Classic to Extreme Platform ONE 

• The following videos are available here: 
• Device Filtering 
• Device Onboarding 
• Device Status, Health, Usage Capacity 
• Menu Changes 
• Upgrading Device 
• ExtremeGuest Essentials – Classic UI to Extreme Platform ONE - (New) 
• Extreme AirDefense – Classic UI to Extreme Platform ONE - (New) 
• ExtremeLocation Essentials – Classic UI to Extreme Platform ONE - (New) 

[DeVoID]

This other post shows it might get there in the end, but its not going to be a fun "ride" getting there:

https://community.extremenetworks.com/t5/extremecloud-iq-xiq/extremecloud-iq-ui-transition-what-you-...

DeVoID

[DeVoID]

Because of a licensing issue, we have one foot in PlatformOne and the other in IQ Classic.  Is this going to be an issue?

[Raul_Carbonari]

Hi DeVoID,
Initially, this shouldn't be a problem, but it's unclear how they will handle the divergence in functionalities associated with each licensing model; this could be quite relevant in switches with Fabric Engine.

Raúl Carbonari