Switch back to IQ

[rogerwcsd]

Without any warning, my account is now forced to the new Platform ONE instead of ExtremeCloudIQ. The ONE site is woefully inadequate (for example, cannot filter devices by building/location). I can switch to the IQ interface using the waffle icon, but I have to make that change EVERY time that I login.

Please tell me that there is a way to make the default site back to IQ? Once you all have needed features in Platform ONE, I'll be glad to switch.

[systemscsn]

Heres the fix for that - have to do it each time you login though - Get logged in to that extremeplatformone and then on the top right you will see a square made up of smaller squares.  Click on it, and in the drop down select ExtremeCloud IQ (Classic).  It will then open another browser tab and log you into the "proper" interface, the XIQ one.  But see if any of your AP licenses have changed from QIX-PLS-S-C type to EP1-STD-TA-S-C... because that's the only thing different with our Tenant, we had one of our licenses expire and roll over into the EP1-..... and thats when suddenly our interface was that extremeplatformone nightmare.

DeVoid

[rogerwcsd]

Yes and thanks, systemscsn. I can manually switch to IQ (Classic) using the grid icon, but as you noted that has to be done every time. We do have new licenses on our account (EP1...) and that indeed is likely why the change.

All that said, the PlatformONE interface lacks functionality - I cannot even push a config update to an access point! I screaming from every mountaintop that I can find searching for the ability to move back to IQ until ONE is more ready for prime time.