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Application Response Time Dial & Tracked Applicants Blank but flows with times being recorded?

Application Response Time Dial & Tracked Applicants Blank but flows with times being recorded?

Anonymous
Not applicable

‎01-01-2022 11:07 AM

Hi,

The application response dial always remains blank as per below:

f3b1bc88a769494b8f5d2a25d8b0cd18.png

Yet there are tracked applications configured:

330343a27ff24f75986c4ac753c2c37f.png

Of which the snapshot below only shows a few but there is volumes of flows for these applications being recorded with application and network response times:

bb5e6a3f53f74daa95b42ee640f849af.png

The Min. Data Required has been set to 1, but still nothing is showing?

So not understanding why the data is blank?

Many thanks for help in advance.
0 Kudos
1 REPLY 1

Anonymous
Not applicable

‎01-02-2022 05:31 AM

Noticed that there was a pending enforce on the Analytics engine, but am hitting an issue when attempting that seems to be pointing to following article:

https://extremeportal.force.com/ExtrArticleDetail?an=000100193

Currently running version 8.5.5.32

So looks like will need to upgrade to XIQ-SE 21.9.10.90, do an enforce and then re-analyse issue.

Will report back when done.
GTM-P2G8KFN